How do I return an item?
Items must be in brand new condition, unused and in original packaging with all labels and tags.
We do not refund shipping costs.
We do not accept returns on some items that can due to hygiene and safety issues (i.e. safety helmets, hardhats, safety glasses)
If a pre-paid return label is used, the cost of the return label will be deducted from the total refund.
If items are received damaged or dead on arrival, please contact us at firstname.lastname@example.org so we can correct any issues at no additional cost to you.
Request and RMA and Ship unused / unopened items back to:
8923 S Octavia Ave.
Bridgeview IL 60455
All returns must have an RMA authorization from email@example.com and copy of the invoice included.
RMAs are active for 15 business days only.
In addition to shipping charges there will be 10% restocking fee taken out of the refund to cover packaging and labor cost.