Order Fulfillment Information

Order Size

Orders are fulfilled from the United States.

The minimum order amount is USD 200. Larger orders may qualify for volume pricing. Please refer to our wholesale information page for details.

Payment Terms

Payment terms depend on customer history and order size.

Accepted payment methods may include:

• Bank wire transfer
• Other payment methods as approved on a case-by-case basis

Payment must be completed before shipment.

Lead Time

• In-stock items typically ship within 3 business days
• Large orders, palletized shipments, supplier-direct items, or custom items may require 7–10 business days to process before shipment

Shipping

Orders ship from the United States using standard commercial carriers.

Available shipping methods may include:

• Postal services
• Express courier services
• Freight shipment for large or heavy orders

Shipping times and costs vary depending on carrier, service level, package size, and destination after leaving the United States.

Taxes, Duties, and Clearance

Customers are solely responsible for any taxes, duties, fees, or regulatory requirements that may apply after the shipment leaves the United States.

We do not provide customs clearance services or guarantee the availability of regulatory or import documentation unless confirmed in writing prior to order placement.

Product Compatibility

Most machines and parts are designed for 110-volt electrical systems.

Customers are responsible for ensuring compatibility with their intended use environment and for obtaining any necessary adapters or transformers.

Warranty Information

Many products are not covered by manufacturer warranties.

Any warranty service offered by us requires the product to be returned to our facility in the United States. Customers are responsible for all shipping costs associated with warranty service.

Communication

Customer support is available in English and Russian.